Loan Account FAQs
Payment options include sending your check through the mail; leaving it at a drop box (a list of drop boxes and their addresses can be accessed by clicking the link on the right); paying in the office with cash or check, or using a payment card (VISA, MasterCard, or Discover) in the office or online selecting Guest Checkout and clicking Special Assessment; or using your bank payment website or third party payer.
Paying Assessment Invoice (sewer loan) online:
1. On our website Home page, click the Bill Pay icon
2. On the xpress BILL PAY website click CHECKOUT AS GUEST on bottom of the LOGIN TO PAY YOUR BILLS ON LINE box
3. Click Special Assessment
4. Enter the six-digit customer number. If you do not see your customer number, please call and ask for the customer number associated with your special assessment
5. Enter the last name of the Customer
6. Click Search Account
7. If your bill looks correct, click Next
8. Enter payment information required
9. Select payment method
a. Enter the information requested in the payment method box
b. Click Next
10. Follow the rest of the instructions
Yes, you can pay using VISA, MasterCard, or Discover at the RVSS office or online through the Bill Pay link on the right and following these instructions:
Paying Assessment Invoice (sewer loan) online:
1. On our website Home page, click the Bill Pay icon
2. On the xpress BILL PAY website click CHECKOUT AS GUEST on bottom of the LOGIN TO PAY YOUR BILLS ON LINE box
3. Click Special Assessment
4. Enter the six-digit customer number. If you do not see your customer number, please call and ask for the customer number associated with your special assessment
5. Enter the last name of the Customer
6. Click Search Account
7. If your bill looks correct, click Next
8. Enter payment information required
9. Select payment method
a. Enter the information requested in the payment method box
b. Click Next
10. Follow the rest of the instructions
Only through your bank or third party payer.
You can get your Rogue Valley Sewer Services loan and sewer account balance and history by calling our office during business hours at 541 664-6300 or 541 779-4144.
