Paying Building Permits online:

1.      Call the office at 541-664-6300 to confirm your fees are ready to pay

2.      If the fees are ready to pay, let the employee know you would like to pay online, and ask for your permit number(s) for the address(es) to be connected

3.      On our website Home page, click the Bill Pay icon

4.      On the xpress BILL PAY website click CHECKOUT AS GUEST on bottom of the LOGIN TO PAY YOUR BILLS ON LINE box

5.      Click Building Permits

6.      Enter the six-digit account number shown on your inquiry located just above the description above the line

7.      Enter the last name of the Applicant

8.      Click Search Account

9.      Check the Permit number(s) to pay

10.  Click Next

11.  Enter payment information required

12.  Select payment method

a.       Enter the information requested in the payment method box

b.      Click Next

13.  Follow the rest of the instructions

Paying Accounts Receivable Invoice online:

1.      On our website Home page, click the Bill Pay icon

2.      On the xpress BILL PAY website click CHECKOUT AS GUEST on bottom of the LOGIN TO PAY YOUR BILLS ON LINE box

3.      Click Accounts Receivable

4.      Enter the six-digit customer number below the customer name in the bottom portion of the invoice

5.      Enter the last name of the Customer

6.      Click Search Account

7.      If your bill looks correct, click Next

8.      Enter payment information required

9.      Select payment method

a.       Enter the information requested in the payment method box

b.      Click Next

10.  Follow the rest of the instructions

Paying Assessment Invoice online:

1.      On our website Home page, click the Bill Pay icon

2.      On the xpress BILL PAY website click CHECKOUT AS GUEST on bottom of the LOGIN TO PAY YOUR BILLS ON LINE box

3.      Click Special Assessment

4.      Enter the six-digit customer number.  If you do not see your customer number, please call and ask for the customer number associated with your special assessment

5.      Enter the last name of the Customer

6.      Click Search Account

7.      If your bill looks correct, click Next

8.      Enter payment information required

9.      Select payment method

c.       Enter the information requested in the payment method box

d.      Click Next

10.  Follow the rest of the instructions

Login to your Xpress Bill Pay account and scroll down to the Account Information.  Click on the PDF icon across from the words ‘Account Information’. That will download a PDF that has our agency information and the customer information including the current charges, last payment date and amount, and the current amount due. 

Rogue Valley Sewer Services is not responsible for payments made to the wrong account.

1. Click on this link to the Xpress Bill Pay Check out as Guest.
2. You will need your account number to make a payment.

Rogue Valley Sewer Services is not responsible for payments made to the wrong account.

1. Have your receipt in front of you
2. Contact RVSS at 541-664-6300
3. Let the customer service representative know you made a payment to the wrong account
4. The customer service representative will ask you for information on the receipt in order to correct the error

1. Log into your online account
2. Click on your name in the upper right-hand corner of the screen. Click Accounts Settings from the drop-down
3. Turn on the toggle next to paperless

This can also be done while adding your sewer account.

1. Log into your online account
2. Toggle the Paperless button on

To activate autopay using your bank account, call 385-218-0343.

1. Log into your online account
2. Click the ADD ACCOUNT tab
3. Click on the Rogue Valley Sewer Services organization
4. Enter the information requested
5. Click Locate Account
6. Click Add Account
7. Click either the Set up Auto Pay or Not Now button

1. Login to your account
2. Click on your name in the upper right corner
3. Click Account Settings
4. Scroll down to the list of your accounts
5. Click Remove Account for the account you want to remove
6. Read the pop-up
7. Click OK

1. Log into your online account using the email address associated with your account
2. Click your name or the down-arrow to the right of the person icon
3. Click Account Settings
4. Click the Edit button in the Contact Information section
5. Enter your new email address
6. Click Save

1. Log into your online account
2. Click on your name or the down arrow next to the person icon
3. Scroll down to the Security section
4. Click Change Password
5. Enter your current password
6. Enter your new password twice
7. Click Save Password

1. Click 'Forgot Password' below the login area
2. Enter the e-mail or cell number to which you’d like to have the reminder sent
3. Click Submit
4. You will receive an e-mail from noreply@xpressbillpay.com in your inbox
5. If you did not receive an e-mail, check your spam or junk mail folder, or contact the payment site customer service at 385-218-0343
6. If you did receive an e-mail, click on the 'Change Password' link in the email
7. Enter your new password two times
8. Click the button to change your password

1. Login to your account
2. Click the XPRESS WALLET tab
3. Scroll down to your card
4. Click Edit
5. Make the changes
6. Enter the card security code
7. Click Save

1. Log into your online account
2. Click the XPRESS WALLET tab
3. In the Add New Payment Method section select the payment type
4. Enter the information requested
5. Click Save

1. Log into your online account
2. Click the XPRESS WALLET tab
3. Scroll down to the card you want to remove
4. Click Delete
5. If you are sure you want to delete the card shown, click OK.  Otherwise, click Cancel