If directly billed by RVSS, Eagle Point, or Shady Cove, customer service or engineering questions can be answered by calling the front office at (541) 779-4144 or (541) 664-6300. If you are experiencing blockage or backups with your system, we recommend calling a professional plumber first. If your sewer is found to be clear all the way to the sewer maintained by RVSS, contact us at (541) 779-4186.