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My Account

To Pay Your Sewer Account by Phone:  Call 541-727-0234  

Have your account number and payment card ready. 

To stop your sewer service, visit our Stop Service Page

The Sewer Account and Payment site will be down Mondays from 10 p.m. to 2 a.m.

Online Account Access Information

* If your last name or business name is not shown on your bill correctly, please contact our office at 541-664-6300 to correct it.  You will not be able to create your account if the name you enter and the name we have for you do not match.  If you have forgotten your password after creating your login and verifying your email address, you can click the 'Forgot Password?'  link below the login. The forgot password email will be from no-reply@merchanttransact.com.

E-Billing

Click on 'Register HERE' above to create an online account.  After your email has been verified you can login and activate e-billing.  For step-by-step instructions, click on 'Online Account Help' above.

Recurring Payments on Credit/Debit Cards--Learn more Here!

The Sewer Account and Payment site will be down Mondays from 10 p.m. to 2 a.m.

If you receive your bill from the following cities, please contact them for your account information:

  • Eagle Point      541-826-4212
  • Medford           541-774-2140
  • Jacksonville    541-899-1231
  • Shady Cove     541-878-2225

Residential rates, billing, and payment Alternatives 

Monthly, Quarterly and Annual Rates by Area Served OR  AutoPay Through Your Bank Application Form (This is a fillable PDF form.  Please complete and mail to RVSS with a voided check by the 20th of the month in order to start AutoPay the following month.)

You will need Adobe Reader in order to view the PDF forms.

Privacy Statement and Refund Policy