Click 'Forgot Password' below the login areaEnter the e-mail or cell number to which you’d like to have the reminder sentClick SubmitYou will receive an e-mail from noreply@xpressbillpay.com in your inboxIf you did not receive an e-mail, check your spam or junk mail folder, or contact the payment site customer service at 385-218-0343If you did receive an e-mail, click on the 'Change Password' link in the emailEnter your new password two timesClick the button to change your password