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Online Account Help

What if I Forgot My Password?

  1. Click 'Forgot Password?' below the login area
  2. Enter the e-mail to which you’d like to have the reminder sent
  3. Click Reset Password
  4. Within 2 hours there should be an e-mail from noreply@merchanttransact.com in your inbox
  5. If you did not receive an e-mail, contact us at 541-664-6300
  6. If you did receive an e-mail, click on the 'click here' link in the email
  7. Enter your new password two times
  8. Click Set Password

How do I Enter a New Credit Card?

  1. Log into your online account
  2. Click the My Profile tab
  3. In the Payment Methods section click + Add Payment Method
  4. In the Payment Description section enter a name for your payment method (If the credit card you are entering is in addition to or a replacement for the existing credit card, you will need to type a different name than any previous description)
  5. Enter the information requested in the Credit Card Information section
  6. Click Save

How do I Remove a Credit Card?

  1. Log into your online account
  2. Click the My Profile tab
  3. In the Payment Methods section click X DELETE next to the credit card you want to delete.
  4. Confirm you clicked on the correct payment method, and click OKAY.  Otherwise click Cancel.